Care home in Exminster: Pottles Court
Pottles Court is a small, homely care home in Exminster (near Exeter), registered for up to 17 residents. The CQC rates Pottles Court Outstanding overall, with Outstanding in Caring and Well-led.
Call to arrange a viewing or talk through care needs and next steps.
Official links: CQC profile · NHS profile
Contents
Why families choose Pottles Court
Outstanding-rated care
CQC rates Pottles Court Outstanding overall with Outstanding in Caring and Well-led.
Small, homely environment
With space for up to 17 residents, the home stays genuinely personal and relationship-led.
Dementia-aware support
The home supports people living with dementia (mild to advanced), with calm routines and familiar faces.
Meaningful engagement
A dedicated companion worker helps residents find connection—whether that’s groups, one-to-one time, or quiet companionship.
Comfortable spaces
Accessible, bright shared areas, quiet rooms and garden space—supporting both social time and “down time”.
Village location, near Exeter
Based in Exminster with easy access to local village amenities and transport links (useful for visits).
Home-cooked meals
Meals are cooked from scratch daily, including traditional hot dinners and homemade puddings.
Clear fees & funding routes
Supports self-funding, local authority funding with top-ups, and NHS Continuing Healthcare (where eligible).
At a glance
- Address: Pottles Court, Days Pottles Lane, Exminster, Devon EX6 8DG
- Phone: 01392 833101
- Size: CQC registered maximum of 17 residents
- CQC rating: Outstanding overall (Caring + Well-led: Outstanding)
- Important boundary: CQC registration terms state the service must not provide nursing care
- Official pages: CQC profile · CQC reports · NHS profile
Daily life at Pottles Court
The day isn’t run like a “template”. It’s built around what each resident wants and likes. Some people prefer busy days; others prefer calm and quiet. The team’s job is to balance support, independence and comfort for everyone.
Having “down time” is absolutely fine here—age-appropriate, not institutional, not bland.
Morning: flexible starts
Early rising or not-so-early rising—support with personal care (dressing/washing) is guided by each resident’s preferences, including a lie-in if that’s what they want.
Breakfast & morning plans
After breakfast, residents can choose low-key options (music, TV, chats) or more active sessions—such as “Wake up, Shake up” style exercise.
Lunch & early afternoon
With multiple areas to spend time in (plus bedrooms for private time), there’s space for quizzes, games, learning something new—or simply relaxing.
Mid/late afternoon: visitors & moments
Regular visiting church service, “iPad time” for memories and interests, and special visits (including a fully risk-assessed exotic-creatures session). Jammy the resident cat is popular too.
Evening: mixing and choice
Residents can retire early—or stay up to socialise. TV and films provide conversation points. A DVD library (including classics and musicals) is built up based on requests.
Night-time: comfort and control
Night support is about more than sleep—comfort, personal care as needed, drinks, pain relief where required, and personal preferences (music/light on) are respected.
Care & support (and boundaries)
What we can support (subject to assessment)
- Dementia (mild to advanced)
- Parkinson’s
- Frailty
- Palliative and end-of-life care
- Medication support, personal care, meals, housekeeping and 24-hour support from trained staff
We work closely with local GPs, district nurses, and specialist services (for example OT and Speech & Language Therapy teams) where needed.
Clear boundaries (important)
- Nursing care: CQC registration terms state the home must not provide nursing care.
- If nursing needs arise, we coordinate with community services and advise families on the safest plan.
- Care suitability is always confirmed via assessment and risk review.
If needs change
- Review care needs and risks with resident/family
- Coordinate with GP/community nursing/specialists
- Adjust routines and support plan
- If a higher level of care is needed, we guide families through next steps
Fees: what’s included & what’s extra
What’s included in the assessed weekly fee
- Accommodation (including room enhancement where appropriate)
- All personal care and day-to-day care support
- All meals, drinks and snacks
- Housekeeping services
- Laundry undertaken on the premises (including bed linen)
- Participation in in-home activities
- Use of shared facilities within the home
Note: Where nursing input is needed, this is arranged via NHS/community services in line with the home’s registration terms.
Not included (can be arranged at extra cost)
- Professional hairdressing
- Personal purchases (toiletries, stationery, confectionery etc.)
- Complementary therapies (where available)
- Dry cleaning / specialist cleaning
- Transport and staff accompaniment for personal engagements
Healthcare services (if not provided free by the NHS)
- Chiropody, optometry, dentistry, physiotherapy
- Other privately arranged healthcare
- Transport and staff accompaniment to medical appointments
- Additional continence supplies
Funding options (2026 guide)
Our teams can meet families during discovery visits to understand care needs and then provide indicative pricing tailored to those needs. This helps you plan fees and funding with fewer surprises.
Three common funding routes
- Self-funding: where assets/savings are above the relevant threshold.
- Local authority funding: following a care needs assessment and a financial assessment; top-ups can apply.
- NHS Continuing Healthcare (CHC): eligibility is based on health needs and is not means-tested.
Top-up fees
- If the local authority funds care and the chosen home costs more than the personal budget, a third party may pay the difference (top-up).
- If a move to a higher-cost home is due to need rather than preference, you may not be asked for a third-party top-up.
Deferred Payment Agreements (DPA) and the 12-week property disregard
- A DPA may allow care fees to be paid using home value without selling immediately.
- If the home is included in the means test, it may be disregarded for the first 12 weeks in a care home (where applicable).
Benefits (examples families ask about)
- Attendance Allowance (AA): tax-free and not means-tested for people over 65 (rates depend on day-only vs day-and-night needs).
- If the local authority is paying care home costs, AA / DLA / PIP can stop after 28 days in a care home (depending on circumstances).
How to get started
1) Enquiry
Call or message. Tell us what’s prompted your search and what support is needed.
2) Assessment
We gather information about needs, risks, preferences and routines to confirm suitability.
3) Viewing
Visit the home, meet the team, and see the spaces—this is usually where families get clarity.
4) Offer & plan
If suitable, we confirm next steps, indicative fees, and agree what a good move-in looks like.
5) Move-in
Residents are encouraged to bring personal belongings and familiar items to keep the room homely.
Address & map
Pottles Court
Days Pottles Lane, Exminster, Devon EX6 8DG
Pottles Court FAQs
These are the questions families commonly ask when considering a move to a care home.
It depends on the individual, but common signs include declining health, increased dependency, or daily life becoming a struggle at home. If you’re unsure, call us and we can talk it through.
Yes. We encourage residents to bring personal belongings to create a familiar, comfortable space.
Yes. Care plans are developed with the individual and, where appropriate, family members—so preferences and routines are respected.
The CQC registration terms state the service must not provide nursing care. If nursing input is needed, we coordinate with community services and advise families on the safest plan.
Our teams can meet families during discovery visits to understand care needs and then provide indicative pricing tailored to those needs.:contentReference[oaicite:26]{index=26}:contentReference[oaicite:27]{index=27}
Call 01392 833101 or use our contact form.
Key takeaways
- Small Exminster home (registered max 17)
- CQC: Outstanding overall; Caring + Well-led Outstanding
- Daily life built around preferences—busy or calm, both respected
- Clear fees: what’s included vs optional extras
- Funding routes explained (self-funding, local authority, CHC)
Contact Pottles Court
If you want to talk it through, we can help you decide the next step and arrange a viewing.
Contact Us
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2 Exe View Court Days-Pottles Lane Exminster Devon EX6 8DG
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care@cchdevon.com
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01392 547764, 07795 300671
